uffaq - i have ordered for a ferroro rocher choc. box and a flower and fresh fruit basket..i wanted the order to be delivered today before 6 p.m. IST..u contacted me and said that the choclate delivery will not be possible today and will take some time..but u said that the flowers and fruit basket along with the message will be delivered today defenitely before 6 p.m IST...it still hasn't and am worried..plz. look into it immediately | Rachna Varmani - Order No.: 126930630052
We do appreciate the effective service and timely delivery of the item as requested by us.
There are couple of concerns / suggestions as listed below:
- If you could also send us an email confirming the delivery. We did get the email for the shipment status but nothing for delivery.
- Also the message that we wanted to appear on the package ( or the card if you attach one) was missing and only one name was visible of the sending party which was kind of confusing for the receiveing party.
Can you kindly make sure that these things are incorporated in future as we look forward to more dealings with you.
| Venkatesan Balasubramanian - Order No.: 125923683812
This is yet another email to compliment your great service. Even though your site said that my flowers would be delivered the following morning, I honestly thought it would be at least evening before you would deliver it. But yet again, you have proved your commitment to your customers. I was very happy when the recipient called to thank me for the flowers.
Thanks very much again.
Venkat | harpreet - very good service!!! | Jayaraghavan - Order No.: 123596441044
Thank yo very much to HIDESH for taking action and delivering the gift.
eventhough it is one day delay , I really appreciate Hidesh's action to deliver the gift.
Jayaraghavan | Leena - Order No.:
This site is really nice & it offers wide variety og gfts & prompt delivery. I have been sending gift thru this site & im pretty satisfied. But i was bit disappointed wyhen i dint find any section/category under global gifting for kids. it would be very nice if you could introduce such a scetion too so that we are able to send birthday gifts to our nieces & nephews who are staying abroad. Looking forward to such a service asap. | Yamini - I had been using this website for sending gifts to India from past one year. Its a very reliable service and the products are og good quality. I really trust you people and thanks for your service, through which we can show our love to our dear ones in India. I have also used this website to send gifts to other countries, apart from India. Good job.. | kranti n pathak - Order No.: 121855732711
Thanks for your service in time.I apreciate for ur sevice.We feel reliable site for online shopping.
| Teena Nanda - Order No.: 121228813771
I wrote an email earlier regarding order number 121228813771 and support ticket was opened Ticket ID 77668
My dad got his Father's Day gift on the corrected time as i told to one of the reps. I made a mistake in the date and called TOLSHOP customer service.
And they said they will try their best. I was upset when noone answered the calls second time and did not know what's going on with the delivery of the order
But then I got call from my dad and his smiling voice told me the good news.
I really feel proud and excited everytime i place an order with TOLSHOP.... The TEAM takes care of each and everything. And put their best efforts in making my wish come true. IM SPOILED IN THAT WAY.... THANK YOU TOLSHOP YOU DID IT AGAIN!!!!!!! CONGRATS ON THE GOOD JOB DONE.... MAKING MY WISH COME TRUE
KEEP UP THE GOOD WORK...... KEEP ROCKING!!!!!!
BEST WISHES AND BLESSINGS
TEENA NANDA | Rajni Kane - Dear Daphne
Thanks a lot for a great job 🙏🏾👍🏾✅
Recipient is v v happy to receive a great testing cake and fresh flowers, that too on exact date .
Thanks TOL ! Keep it up !