Thank you very much. I am impressed with the follow up and quality of customer service. Great service...I appreciate it. Regards, Suhas | Sushma - Order No.: 141780765161 Dear sir, I had gifted a lamp for my mother-in-law's 81st birthday in December and she was given a broken one. Upon my request, your team excellently handled the issue and shipped her a new one within a week. We were all extremely delighted to see that she got a lamp that looks beautiful in her room. I wanted to thank your team and Sapendru Dsouza for the wonderful customer service and the timely response to the matter. Appreciate it. | Nirmala Iyer - Order No.: 126141199116 Appreciate the promptness on part of Taj online customer representative to call back when the person to whom the product was sent was not available and calling me to tell that they will deliver to another alternate address. Keep up the good work !! Very good customer service. I have ordered almost 20 times through Taj online in the past 2 years and was dissatisfied just once. Am glad I choose Taj Online to deliver gifts to India regularly. Good luck !! Keep the good work going ! | Hasti Amin - Order No.: 119890590182 dear Customer Service, Thank you for updating me. Thank you for your kind co-operation and bearing me. Hasti Amin | Rekha Tailor - Order No.: Hi, I just wanted to say this is a very good servcie and I hope to use you guys again. Thanks for the prompt delivery and the good choices. One thing I think you could consider is doing a Rakhi gift set which includes 2 rakhi's with the mithai box, as opposed to just the one. Beisdes that I foudn the site easy to use and the notifications were helpful too. Keep up the good work. |
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