Kalyani Pardeshi - Gratitude post! Every year I use tajonline - an online portal, to send gifts to family in India. This year, due to a miscommunication, we thought a gift we sent wasn't received.
I followed up with tajonline and specifically with a gentleman by the name of Ravindra. He truly went out of his way to find out what happened and sent me the necessary information to help us establish what went wrong.
Turns out the gift was indeed delivered but due to a misunderstanding, it was assumed otherwise. I have no words to thank the tajonline customer support team and especially Ravindra who went the extra mile for me!
It's a great online portal for anyone looking to send gifts to India or even elsewhere! | Ratna Dasgupta - Order No.: 125758851267
I was overwhelmed and touched by your gesture of redelivering a bouquet of yellow roses along with the chocolates which I had not ordered.I just can't express my happiness and the faith which I have in you. I was taken aback when the message and the bouquet were different while delivering to Annanya Sengupta. This was the first time and hope it will be the last time of such experience !Though after the phone call I had told not to to redeliver, but again you have done it.
Your service is extremely good, specially this customer friendly gesture has inspired me to continue my shopping with you frequently.
Thanks for touching my heart.
| naveen - Order No.: 123876327321
this is just to say thanks to taj team, specially Sourabh, to whom I had a word with regarding the issues with processing of that. thanks for understanding the feeling attached and the prompt action.
i really appreciate his efforts
thanks once again
its really pleasure to shop with taj
| Nikhil - I am very happy with your service. The quality of line connection is excellent. I will be using your card from now on. My fiancee lives in India and will be there for about 6 more months before we can be reunited over here in the USA. I use your card exclusively to talk to her. I will recommend your service to anyone who asks about it. Thank you! | mandeep - order# 117140756071 chrono watch AMS Exporters BY mistake i rated this vendor negative.I am sorry for that.The rating for that vendor is POSITIVE. Thanks. | RANVIR KAUR - Order No.: 122500441073
you did a wonderful job,thank you so much,my bhabi like the diwali gift hamper. | Seema Kukreja - Really want to thank you and I appreciate your concern. I must tell you you made me happy and it was not just the discount but how you value your customers. I will continue to order from your website and thanks again!!
Seema Kukreja. | Nishu Silva - Hi my experience with Tajonline shopping company was great and I was very impressed with the quality and quick service provided by you guys, you guys are mind blowing, Brilliant job done by Sachin and specially Jaya,purnima,lata, they were really helpful in suggesting a gift . I breezed through your website without any difficulty. Actually, I was amazed at the speed with which you shipped the order within the time frame promised. The product was exactly what I had imagined after viewing it in your website. Often an image and the actual item differ, but this was a perfect match.
Thanks for the excellent service...............!!!!!!!!!!!!! Cheers!! Nishu silva | RASHMI RAVI - Order No.: 131463268017
I have ordered from your website before and I did it once again a couple of days back..I had ordered a cake to be delivered to my parents in Bangalore India. Not once in the note had i mentioned that it was their anniversary but the bakery was very very nice to have got the message from my little note to my parents. I must say i was very impressed with their personal touch(they changed the shape of the cake and put little hearts).The cake apparently tasted amazing and being miles away from my family, the wonderful cake just made my day. I will definitely refer your website to all my friends who send gifts to India. And also I would like to get the name of the supplier from whose bakery the cake went to my parents as i would like to thank them as well. Thanks
keep up your good work.
Rashmi Ravi | Debjani Chakravarty - Order No.: 127282054711
Please refer to my ticket ID: 115084. Please ignore my last mail. I couldn't track my order online so I was a little worried. My mother told me that she received the cake and the flowers and that she is very pleased. I want to thank you wholeheartedly for your efficient service. I am very impressed. Thanks and keep up the good work.