Ramandeep - Hello Purnima, Please go ahead and send the missing message along with a complimentary gift and the apology note. I really appreciate it , your customer building strategy is impressive and i will make sure to stick with Tajonline for rest of the events.
Ramandeep. | Monika - I am in all praises for Tajonline for delivering my gifts to my parents in a very short time. I ordered it really at the last minute and was not expecting them to be delivered in time for diwali but I did request for it. I cannot describe my feeling when my Mom for the gifts a day before diwali. Thank you so much!!!! | sanjeev bhatia - you guys always done a very good job. I really appreciate for your help and good luck for your business. | Nitin Sawant - Order No.: 125105781019
Dear Sir / Madam,
I am extremely glad and happy for the quality of flower and its arrangement done. It was excellent. Do pass my compliments to team working on getting these flowers & arranging this life size bouquet.
Even the cake titles Brazilian suprize was too good and made the right combination with pure chocolate.
I thanks entire team for making the birthday event so special for us. As i am on continous tour, cant be with family, so your quality delivery of these gift items made all for me.
Maintain & Keep up good work
Thanks & Regards,
| Teena Nanda - Order No.: 121228813771
I wrote an email earlier regarding order number 121228813771 and support ticket was opened Ticket ID 77668
My dad got his Father's Day gift on the corrected time as i told to one of the reps. I made a mistake in the date and called TOLSHOP customer service.
And they said they will try their best. I was upset when noone answered the calls second time and did not know what's going on with the delivery of the order
But then I got call from my dad and his smiling voice told me the good news.
I really feel proud and excited everytime i place an order with TOLSHOP.... The TEAM takes care of each and everything. And put their best efforts in making my wish come true. IM SPOILED IN THAT WAY.... THANK YOU TOLSHOP YOU DID IT AGAIN!!!!!!! CONGRATS ON THE GOOD JOB DONE.... MAKING MY WISH COME TRUE
KEEP UP THE GOOD WORK...... KEEP ROCKING!!!!!!
BEST WISHES AND BLESSINGS
TEENA NANDA | Arundhati Chattopadhyay - Order No.: 127280628645
I have been always happy with the tajonline delivery timing and the quality of the products. This time I am especially happy since I ordered it at the very last momnet...still you managed to send the cake and the flowers.
Arundhati | nitasha jaspal - Order No.: 127765787520
i got to know a while ago that the flowers and cake had been delivered.i wonder why was it showing processing in the tracking details....also had received a mail from you saying it wouldn`t be delivered today.but thank you very much for doing so.keep up the good work. | swapna - i have ordered a birthday cake n flowers ....my sis called me n said the cake n flowers were fresh.....also i have mentioned to add my sisters name on it.....it vas done as said....thanks for dat....i'm very much satisfied by ur service n would like to continue to send gifts to my loved one in INDIA only through Taj.... | rani - Order No.: 118478445288
I am really sorry for writing the complaint earlier for non delievery of voucher .Its my mistake and i am glad to inform you that both shipments are recieved and liked in india.So no further action is desired .
thanks rani | Suhas - I have to say this. As I have complained, it is fair enough that I point what is right also- The response, follow up and customer service is fantastic. I would say that the quality of service is what one gets in USA. It has been impressive. Even the vendor working with you to sort it out!! That speaks of the high quality of service that you have set. I applaud it and appreciate it.