Kalyani Pardeshi - Gratitude post! Every year I use tajonline - an online portal, to send gifts to family in India. This year, due to a miscommunication, we thought a gift we sent wasn't received.
I followed up with tajonline and specifically with a gentleman by the name of Ravindra. He truly went out of his way to find out what happened and sent me the necessary information to help us establish what went wrong.
Turns out the gift was indeed delivered but due to a misunderstanding, it was assumed otherwise. I have no words to thank the tajonline customer support team and especially Ravindra who went the extra mile for me!
It's a great online portal for anyone looking to send gifts to India or even elsewhere! | Debjani Chakravarty - Order No.: 127282054711
Please refer to my ticket ID: 115084. Please ignore my last mail. I couldn't track my order online so I was a little worried. My mother told me that she received the cake and the flowers and that she is very pleased. I want to thank you wholeheartedly for your efficient service. I am very impressed. Thanks and keep up the good work.
Debjani. | Ram - Order No.: 125798773519
The customer service has been nothing short of exemplary and the entire process of ordering to printing of the calendar has been exceptional and very much within perfect response time lines.
Keep it up!!
| Ramandeep - Hello Purnima, Please go ahead and send the missing message along with a complimentary gift and the apology note. I really appreciate it , your customer building strategy is impressive and i will make sure to stick with Tajonline for rest of the events.
Ramandeep. | Ranjan Gupta - Order No.:
I have placed orders at your website 3 times now (though in a long period of 3 years!) for midnight delivery product. It has always been delivered on time and the cake and flowers is of good quality. It always had brought delight to the person receiving it..
Thanks for providing this great service.
Ranjan | Avinash - The kanjivaram saree was lovely, my mom loved it. The quality was very much appreciated. Thank you Tajonline. | radhika taneja - thank you very much for delivering it on time my last order ..I hope this time also you guys will do a great job.Thank you once again for your wonderful service. | PRIYA - Order No.: 124094289170
First off accept my thanks for "before scheduled time delivery"...I absolutely love it!! Like the way you promptly notify customer and take care of concerns and complaints, and allow the customer to track order...simply elegent. Cake was delicious and fresh would have enjoyed evrything much more if the flowers were fresh and nice too. The bunch of roses somehow couldn't "hit the mark". Please be more careful next time becuase from now on you are " my man...." | RONALD LAZARO - Ref: Order # 117253212618.
Your service was excellent. You met the deadline even though you told me that you couldnt. Very very happy with your service. Will shop again and refer. | begur prahalad - Order No.:
I Bellive Mangoes you shipped to Bangalore was Delicious. Thanks for the same.