Puja - hey ,
The receiptant received the gift in good condition and , right on time.
Thanks | INDU AJESH - Order No.: 124299874414
I would like to thank you for the amazing service provided by your Customer Support Executive - Shahid. He was extremely polite and knew exactly how to resolve the issue. Followed up with the logistics and corrected the shipping address on the order. It saved me a lot of hassle. I have been a loyal customer of tajonline. Thanks shahid. God bless. | Rahul Mhaske - Order No.: 123904160019
Just wanted to take a moment to acknowledge everybody's help on my order. Though the vendor had messed up the order, the Customer Support team from TajOnline job did a terrific job in keeping me updated, getting my order delivered on time and also helping in giving me the refund back. I would like to specially acknowledge Saurabh, Sheetal, Pragnesh and Alankar and the management. I must say that mistakes happen and this time it was purely a vendor's mistake over which TajOnline had no control. But they handled everything very well. I would like to place future orders with you guys and would also recommend my friends to this site, provided there are no future issues with any order. :-). All the best and keep up the good work. | ID1984 - Hi! I found lots of intresting things here, very nicely done. | Manoj Dhar - 3-B, Tower 16, South Horizons, AP Lei Chau, Hong Kong
We are extremely impressed with the professional service and efficiency shown by tajonline staff. Not only was the order delivered on before time, but constant follow up was done with us.
All our order from now on will be through tajonline.
Thank you very much.It was a pleasure to deal with such a professional organization.
Manoj Dhar | Teena Nanda - Order No.: 121228813771
I wrote an email earlier regarding order number 121228813771 and support ticket was opened Ticket ID 77668
My dad got his Father's Day gift on the corrected time as i told to one of the reps. I made a mistake in the date and called TOLSHOP customer service.
And they said they will try their best. I was upset when noone answered the calls second time and did not know what's going on with the delivery of the order
But then I got call from my dad and his smiling voice told me the good news.
I really feel proud and excited everytime i place an order with TOLSHOP.... The TEAM takes care of each and everything. And put their best efforts in making my wish come true. IM SPOILED IN THAT WAY.... THANK YOU TOLSHOP YOU DID IT AGAIN!!!!!!! CONGRATS ON THE GOOD JOB DONE.... MAKING MY WISH COME TRUE
KEEP UP THE GOOD WORK...... KEEP ROCKING!!!!!!
BEST WISHES AND BLESSINGS
TEENA NANDA | Ram - Order No.: 125798773519
The customer service has been nothing short of exemplary and the entire process of ordering to printing of the calendar has been exceptional and very much within perfect response time lines.
Keep it up!!
| Rachna Varmani - Order No.: 126930630052
We do appreciate the effective service and timely delivery of the item as requested by us.
There are couple of concerns / suggestions as listed below:
- If you could also send us an email confirming the delivery. We did get the email for the shipment status but nothing for delivery.
- Also the message that we wanted to appear on the package ( or the card if you attach one) was missing and only one name was visible of the sending party which was kind of confusing for the receiveing party.
Can you kindly make sure that these things are incorporated in future as we look forward to more dealings with you.
| Aman - Order No.:
I am really very impressed.
Execelent Customer service.
Next time i'll only buy gift from tajonline.com
London UK | Burzin - Order No.: 118551964921
I would like to add feedback to an existing Vendor rating that I have posted. Please provide the steps to do so.
Vendor has sent complimentary gift acknowledging & apologizing for error. I would like to post that as a part of the vendor review as it shows vendor responsibility which I feel is something that must be expressed in the review. |