Thank you very much. I am impressed with the follow up and quality of customer service. Great service...I appreciate it. Regards, Suhas | Hema - Hi. you service was really superb. keep it up. thank you so much for your timely help | Sushma - Order No.: 141780765161 Dear sir, I had gifted a lamp for my mother-in-law's 81st birthday in December and she was given a broken one. Upon my request, your team excellently handled the issue and shipped her a new one within a week. We were all extremely delighted to see that she got a lamp that looks beautiful in her room. I wanted to thank your team and Sapendru Dsouza for the wonderful customer service and the timely response to the matter. Appreciate it. | Kalyani Pardeshi - Gratitude post! Every year I use tajonline - an online portal, to send gifts to family in India. This year, due to a miscommunication, we thought a gift we sent wasn't received. I followed up with tajonline and specifically with a gentleman by the name of Ravindra. He truly went out of his way to find out what happened and sent me the necessary information to help us establish what went wrong. Turns out the gift was indeed delivered but due to a misunderstanding, it was assumed otherwise. I have no words to thank the tajonline customer support team and especially Ravindra who went the extra mile for me! It's a great online portal for anyone looking to send gifts to India or even elsewhere! |
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