Sachin Vaya - Order No.: 126386391250
Thanks for delivering such fresh roses. I could feel the happiness far away in USA which those flowers brought to my fiancee back home in India.
Sachin | PRIYA - Order No.: 124094289170
First off accept my thanks for "before scheduled time delivery"...I absolutely love it!! Like the way you promptly notify customer and take care of concerns and complaints, and allow the customer to track order...simply elegent. Cake was delicious and fresh would have enjoyed evrything much more if the flowers were fresh and nice too. The bunch of roses somehow couldn't "hit the mark". Please be more careful next time becuase from now on you are " my man...." | Catherine Murari - Hi! I am happy with the service you guys provided. I really wasnt expecting much! But then one of my flowers, got delivered before the required date, and taj online sent a replacement bunch of roses and it was amazing!
Thank you! There is someone I can count on to send out stuff in India while I am here. | Chetan Mehta - Abigail thank you to Ravindran Patil and Taj online Team for sending my order of 50 roses and fruit basket to my parents in Mumbai even though my credit card payment somehow got declined and we did payment again but were not sure if gift will reach on the Anniversary but kudos to Ravindran Patilís And his team efforts. My parents loved the gift😊 | Sameer - Thanks for your prompt delivery of cake on the same-day request!! Excellent service! | Suhas - I have to say this. As I have complained, it is fair enough that I point what is right also- The response, follow up and customer service is fantastic. I would say that the quality of service is what one gets in USA. It has been impressive. Even the vendor working with you to sort it out!! That speaks of the high quality of service that you have set. I applaud it and appreciate it.
Suhas | Namrata Mallick - Alankar, Thank you so much for response and confirmation. I really appreciate and happy on your service. | Ajay Thacker - Order No.: 118773691111
i had made an enquiry for a delivery status earlier yesterday, but now i see the status as delivered. So thought of just informing you that since its delivered, so the the ticket 60837 can be closed.
Thanks for your help.
Ajay. | Nirmala Iyer - Order No.: 126141199116
Appreciate the promptness on part of Taj online customer representative to call back when the person to whom the product was sent was not available and calling me to tell that they will deliver to another alternate address.
Keep up the good work !! Very good customer service. I have ordered almost 20 times through Taj online in the past 2 years and was dissatisfied just once. Am glad I choose Taj Online to deliver gifts to India regularly.
Good luck !! Keep the good work going ! | Partha Mukhopadhyay - Order No.: 117867732514
I live in the U.S.A. I make extensive purchases from various US websites for domestic delivery (within the U.S.A). However, it was my first experience to purchase gifts from an online shop of India. Prior to placing the order, I was a little hesitant if I should take a chance of purchasing from an online shop that I barely know. I would have missed such a pleasant experience if I did not take a chance. The quality of your service certainly deserves a huge pat on the back. You delivered the merchandise on the desirable date, which was well before the standard delivery date you published in your website. The courier service was couteous and excellent. The merchandise was packed extremely well. In the entire purchase process, there was no surprises at all. Thank you very much for a superb service. |