amit - These people are the best in this field. Have had to send flowers and ordered in the 11th hr. They still managed to deliver it.
One suggestion: Keep it up and yet maintain this excellent customer relations. | Mini - Excellent!!! Brilliant!!! My order was looked after very professionaly. Wrapped nice, delivered on time. Keep it up guys!!! Excellent team work, and thanks so much for everything. Would love to come back for my next order. | Kalyani Pardeshi - Gratitude post! Every year I use tajonline - an online portal, to send gifts to family in India. This year, due to a miscommunication, we thought a gift we sent wasn't received.
I followed up with tajonline and specifically with a gentleman by the name of Ravindra. He truly went out of his way to find out what happened and sent me the necessary information to help us establish what went wrong.
Turns out the gift was indeed delivered but due to a misunderstanding, it was assumed otherwise. I have no words to thank the tajonline customer support team and especially Ravindra who went the extra mile for me!
It's a great online portal for anyone looking to send gifts to India or even elsewhere! | Teena Nanda - Order No.: 121228813771
I wrote an email earlier regarding order number 121228813771 and support ticket was opened Ticket ID 77668
My dad got his Father's Day gift on the corrected time as i told to one of the reps. I made a mistake in the date and called TOLSHOP customer service.
And they said they will try their best. I was upset when noone answered the calls second time and did not know what's going on with the delivery of the order
But then I got call from my dad and his smiling voice told me the good news.
I really feel proud and excited everytime i place an order with TOLSHOP.... The TEAM takes care of each and everything. And put their best efforts in making my wish come true. IM SPOILED IN THAT WAY.... THANK YOU TOLSHOP YOU DID IT AGAIN!!!!!!! CONGRATS ON THE GOOD JOB DONE.... MAKING MY WISH COME TRUE
KEEP UP THE GOOD WORK...... KEEP ROCKING!!!!!!
BEST WISHES AND BLESSINGS
TEENA NANDA | Bhagwati - Order No.: 136234700218
I would like to acknowledge the whole team for making sure my order reached on time on such short notice. I appreciate all the team effort of taj-online team. Thank you for making my and my family's occasion wonderful. | Kiran - Order No.: 120382837518
Thanks a lot to all of you and the Taj services for delivering the product in time.It means a lot to me.
I would like to thank Mr.Virendra personally for his quick response and processing regarding the order #120331150620.
Thanks again and I hope you guys continue the same service.I am happy to be your customer
-kiran | Leena - Order No.:
This site is really nice & it offers wide variety og gfts & prompt delivery. I have been sending gift thru this site & im pretty satisfied. But i was bit disappointed wyhen i dint find any section/category under global gifting for kids. it would be very nice if you could introduce such a scetion too so that we are able to send birthday gifts to our nieces & nephews who are staying abroad. Looking forward to such a service asap. | Deepika Sudhir - The feedback I got from my family was that the the eggless blackforest cake though a bit crumbly was delicious. The Indian sweets were just perfect. The roses (6red and 6yellow) were fresh and the box of chocolates was yummy.
My dad turned 80 on the 5th of March. Thank you, without your service I would not have been able to be part of this wonderful celebration. | Hasti Amin - Order No.: 119890590182
dear Customer Service,
Thank you for updating me.
Thank you for your kind co-operation and bearing me.
Hasti Amin | Ayesha Ganguly - I have received excellent service from taj online. very efficient and 100% delivery accuracy. Thank you |