Teena Nanda - Order No.: 121228813771
I wrote an email earlier regarding order number 121228813771 and support ticket was opened Ticket ID 77668
My dad got his Father's Day gift on the corrected time as i told to one of the reps. I made a mistake in the date and called TOLSHOP customer service.
And they said they will try their best. I was upset when noone answered the calls second time and did not know what's going on with the delivery of the order
But then I got call from my dad and his smiling voice told me the good news.
I really feel proud and excited everytime i place an order with TOLSHOP.... The TEAM takes care of each and everything. And put their best efforts in making my wish come true. IM SPOILED IN THAT WAY.... THANK YOU TOLSHOP YOU DID IT AGAIN!!!!!!! CONGRATS ON THE GOOD JOB DONE.... MAKING MY WISH COME TRUE
KEEP UP THE GOOD WORK...... KEEP ROCKING!!!!!!
BEST WISHES AND BLESSINGS
TEENA NANDA | Venkatesan Balasubramanian - Order No: 127426962316.
I just was called by the recipient from India to thank me for the gift that was delivered exactly at 00:01 for her birthday. And I was so happy to hear how happy my daughter was. I honestly think the credit should go to Tajonline for their wonderful and flawless service. You have proved yet again that you take the business and customers' satisfaction very seriously. I will not only stick to Taj online for all of my future transactions like this but also will go an extra mile to recommend your service to my friends. Hats off to you!
Venkat | Rachna Varmani - Order No.: 126930630052
We do appreciate the effective service and timely delivery of the item as requested by us.
There are couple of concerns / suggestions as listed below:
- If you could also send us an email confirming the delivery. We did get the email for the shipment status but nothing for delivery.
- Also the message that we wanted to appear on the package ( or the card if you attach one) was missing and only one name was visible of the sending party which was kind of confusing for the receiveing party.
Can you kindly make sure that these things are incorporated in future as we look forward to more dealings with you.
| Swati Mittal - Order No.: 120108614511
I got the credit refund for the order. I appreciate your promptness and concern. Your customer support has encouraged me to shop with you more often. Thanks. | sanjay patel - Order No.: 127640300818
I forgot to mention in my instruction to delver the gift with two fresh red roses and anniversary card . I am your regular online customer. Pl agree to my request and confirm | sini - I been using Tajonline for past 2 years .. their service has been absoultely wonderful. I have recommended this site to all the people that I know. Taj Online is very reliable | Santhi - The cake I ordered was delivered on time and got great discount too. Lovely website! | Cecilia Duarte Sena - I have bought from this site since more than year, for birthdays, special days and just because occasions, and I have to admit it is the only site from which I now place orders to be delivered in India and that I can trust completely. They always reply soon every one of my questions and concerns and never failed to deliver the gifts. I am especially happy with their midnight delivery and express delivery! They are great ideas thoughts for the customer. I thank TajOnline so much for making the distance smaller between loved ones and for keeping their service at an excellent level all the time! | Chetan Mehta - Abigail thank you to Ravindran Patil and Taj online Team for sending my order of 50 roses and fruit basket to my parents in Mumbai even though my credit card payment somehow got declined and we did payment again but were not sure if gift will reach on the Anniversary but kudos to Ravindran Patilís And his team efforts. My parents loved the gift😊 | Puja - hey ,
The receiptant received the gift in good condition and , right on time.