Thank you very much. I am impressed with the follow up and quality of customer service. Great service...I appreciate it. Regards, Suhas | Nirmala Iyer - Order No.: 126141199116 Appreciate the promptness on part of Taj online customer representative to call back when the person to whom the product was sent was not available and calling me to tell that they will deliver to another alternate address. Keep up the good work !! Very good customer service. I have ordered almost 20 times through Taj online in the past 2 years and was dissatisfied just once. Am glad I choose Taj Online to deliver gifts to India regularly. Good luck !! Keep the good work going ! | Ramandeep - Hello Purnima, Please go ahead and send the missing message along with a complimentary gift and the apology note. I really appreciate it , your customer building strategy is impressive and i will make sure to stick with Tajonline for rest of the events. thanks, Ramandeep. | nidhi pandya - hi thank you so much for your service. we send my dad microwave and it is really nice. good ..keep it up!!!!!!!!! | Sushma - Order No.: 141780765161 Dear sir, I had gifted a lamp for my mother-in-law's 81st birthday in December and she was given a broken one. Upon my request, your team excellently handled the issue and shipped her a new one within a week. We were all extremely delighted to see that she got a lamp that looks beautiful in her room. I wanted to thank your team and Sapendru Dsouza for the wonderful customer service and the timely response to the matter. Appreciate it. | Pragathi Sakote - Order No.: 123479560615 Hi, My order was shipped today though the estimated date of shipping was Feb 23rd. I appreciate the great customer service and all the prompt communications. Thanks again |
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