PRIYA - Order No.: 124094289170
First off accept my thanks for "before scheduled time delivery"...I absolutely love it!! Like the way you promptly notify customer and take care of concerns and complaints, and allow the customer to track order...simply elegent. Cake was delicious and fresh would have enjoyed evrything much more if the flowers were fresh and nice too. The bunch of roses somehow couldn't "hit the mark". Please be more careful next time becuase from now on you are " my man...." | Chetan Mehta - Abigail thank you to Ravindran Patil and Taj online Team for sending my order of 50 roses and fruit basket to my parents in Mumbai even though my credit card payment somehow got declined and we did payment again but were not sure if gift will reach on the Anniversary but kudos to Ravindran Patilís And his team efforts. My parents loved the gift😊 | Ratna Dasgupta - Order No.: 125758851267
I was overwhelmed and touched by your gesture of redelivering a bouquet of yellow roses along with the chocolates which I had not ordered.I just can't express my happiness and the faith which I have in you. I was taken aback when the message and the bouquet were different while delivering to Annanya Sengupta. This was the first time and hope it will be the last time of such experience !Though after the phone call I had told not to to redeliver, but again you have done it.
Your service is extremely good, specially this customer friendly gesture has inspired me to continue my shopping with you frequently.
Thanks for touching my heart.
| nitika - I had planned for a surprise for my friends anniversary. The order reached on the same day but late in evening around 5 p.m., you'll ruin my surprise. | Madhushree - Order # 130863304940
Order # 130863147712
The fruit basket reached on time, was a surprise to the family and a great success.
The second order to a different city reached again, on time. The delivery person was very courteous, and professional.
I have been ordering gifts from Taj Online for multiple years and they have never failed in their promise--it is a pleasure working with such a dependable group. Thank you! | Sweta Sinha - Very particular about making delivery on or before time and that is why I like Tajonline so much.
Highly Recommended!!!!!! | Shipra - Order No.: 121790103216
I personally like to thank you that in spite of all kinds of delay it was delivered before Raksha Bandhan and that too you made it deliver on 15th August on National Holiday this really impressed me and you have proved that you take care of your customer.I was very harsh on you in my previous emails but as a fist time user i was facing all this so i belive you can understand my situation as well..
thanks again | KKR - good site to send gifts | Suhas - I have to say this. As I have complained, it is fair enough that I point what is right also- The response, follow up and customer service is fantastic. I would say that the quality of service is what one gets in USA. It has been impressive. Even the vendor working with you to sort it out!! That speaks of the high quality of service that you have set. I applaud it and appreciate it.
Suhas | Monika - I am in all praises for Tajonline for delivering my gifts to my parents in a very short time. I ordered it really at the last minute and was not expecting them to be delivered in time for diwali but I did request for it. I cannot describe my feeling when my Mom for the gifts a day before diwali. Thank you so much!!!! |