Kalyani Pardeshi - Gratitude post! Every year I use tajonline - an online portal, to send gifts to family in India. This year, due to a miscommunication, we thought a gift we sent wasn't received.
I followed up with tajonline and specifically with a gentleman by the name of Ravindra. He truly went out of his way to find out what happened and sent me the necessary information to help us establish what went wrong.
Turns out the gift was indeed delivered but due to a misunderstanding, it was assumed otherwise. I have no words to thank the tajonline customer support team and especially Ravindra who went the extra mile for me!
It's a great online portal for anyone looking to send gifts to India or even elsewhere! | RASHMI RAVI - Order No.: 131463268017
I have ordered from your website before and I did it once again a couple of days back..I had ordered a cake to be delivered to my parents in Bangalore India. Not once in the note had i mentioned that it was their anniversary but the bakery was very very nice to have got the message from my little note to my parents. I must say i was very impressed with their personal touch(they changed the shape of the cake and put little hearts).The cake apparently tasted amazing and being miles away from my family, the wonderful cake just made my day. I will definitely refer your website to all my friends who send gifts to India. And also I would like to get the name of the supplier from whose bakery the cake went to my parents as i would like to thank them as well. Thanks
keep up your good work.
Rashmi Ravi | Nimmy Shekar - I have used this company EVERY YEAR since inception in 1999
NOT ONCE have you guys botched up my order or failed to deliver or haven't been punctual
TIME AFTER TIME I have received just superb service. NEVER LATE.
My deepest appreciation for your logistics department and shipping department
I am from Delhi I KNOW how hard it is to get from Point A to Point B.
Fantastic job you guys
You have the best biz model of any online retailer in India.
I have tried Parisera for sarees and a few others, they are all a big zero. | sudarsan maddur - Order No.: 128555351091
Your follow-up to my original complaint was prompt and very professional. You customer service was 110% by sending my parents new sweets box and a **letter** explaining the sweet contents.
i am glad i picked your shop to order regularly.
sudarsan k. maddur
| Eddie Geddes - Order No.:
Dear "Taj Online",
I wish to thank you for your speedy response to my previous enquiry ~ Payment Methods.
Now that I am aware othat I can use my Debit Card, I look forward to making the occassional purchase from yourselves.
Eddie Geddes. | Sarada Doguparthi - Order No.:
I am very much impressed with your service.
Sarada | Brijesh - Thank you guys for sending fresh kaju katli for Holi as well as received your free gift as well. | Rachna Varmani - Order No.: 126930630052
We do appreciate the effective service and timely delivery of the item as requested by us.
There are couple of concerns / suggestions as listed below:
- If you could also send us an email confirming the delivery. We did get the email for the shipment status but nothing for delivery.
- Also the message that we wanted to appear on the package ( or the card if you attach one) was missing and only one name was visible of the sending party which was kind of confusing for the receiveing party.
Can you kindly make sure that these things are incorporated in future as we look forward to more dealings with you.
| Ajay Thacker - Order No.: 118773691111
i had made an enquiry for a delivery status earlier yesterday, but now i see the status as delivered. So thought of just informing you that since its delivered, so the the ticket 60837 can be closed.
Thanks for your help.
Ajay. | Jayashree Iyer - Excellent service!Good quality.Really pleased. |