Kalyani Pardeshi - Gratitude post! Every year I use tajonline - an online portal, to send gifts to family in India. This year, due to a miscommunication, we thought a gift we sent wasn't received.
I followed up with tajonline and specifically with a gentleman by the name of Ravindra. He truly went out of his way to find out what happened and sent me the necessary information to help us establish what went wrong.
Turns out the gift was indeed delivered but due to a misunderstanding, it was assumed otherwise. I have no words to thank the tajonline customer support team and especially Ravindra who went the extra mile for me!
It's a great online portal for anyone looking to send gifts to India or even elsewhere! | Raghunandan - Order No.: 123915757020
Thank you very much for the refund. I appreciate the excellent customer service provided. | Leena - Order No.:
This site is really nice & it offers wide variety og gfts & prompt delivery. I have been sending gift thru this site & im pretty satisfied. But i was bit disappointed wyhen i dint find any section/category under global gifting for kids. it would be very nice if you could introduce such a scetion too so that we are able to send birthday gifts to our nieces & nephews who are staying abroad. Looking forward to such a service asap. | Ramanand Kumar Jha - Order No.: 123211639210
Thanx ! Thanx ! Thanx a lot for timely delevering the Gift. I appreciate your service and management by heart. Just keep on continue with the same kind service to India and world. that day is not far when you will become the star.
Ramanand Jha | Mahima Pal - Order No.: 118843679760
Thank you so much for the timely delivery of flowers and also to let you know the cake was fresh and liked by the recipients.
I appreciate your service and wish you good luck in business in the future!
Mahima | Venmathi - Order No.: 141226029619
You constantly awe me with ur services!! Thank you for refunding my wrong order and for delivering the right one 141226141610 on time even if it was not a working day for u.. And I was really touched by the people who took the pains to place international calls from India just to make sure I get updated on every step of my order status..I was sweetly surprised to experience such sincere service ethics. Again,thanks a ton to u all! | swapna - i have ordered a birthday cake n flowers ....my sis called me n said the cake n flowers were fresh.....also i have mentioned to add my sisters name on it.....it vas done as said....thanks for dat....i'm very much satisfied by ur service n would like to continue to send gifts to my loved one in INDIA only through Taj.... | Nihal Desai - Order No.: 135750125012
Few days back I had a complaint of delievery of the gift at the wrong address. But I am very happy the way you guys followed up and delivered the gift at the right place.
I am very pleased with your customer service.
Thank you so much.
Nihal | Avinash - The kanjivaram saree was lovely, my mom loved it. The quality was very much appreciated. Thank you Tajonline. | Suhas - I have to say this. As I have complained, it is fair enough that I point what is right also- The response, follow up and customer service is fantastic. I would say that the quality of service is what one gets in USA. It has been impressive. Even the vendor working with you to sort it out!! That speaks of the high quality of service that you have set. I applaud it and appreciate it.