Sunil Hazari - Order No.: 133623964738
Thank you for sending the replacement order to make up for the original order which was incorrect.
My mother received the Mother's Day Mug/Cookies and she is happy with the product.
I appreciate your efforts in making this right and providing good customer service. | Anita - Love your service and rates, also the ability to recharge online. Very simple and efficient! Thank you! | INDU AJESH - Order No.: 124299874414
I would like to thank you for the amazing service provided by your Customer Support Executive - Shahid. He was extremely polite and knew exactly how to resolve the issue. Followed up with the logistics and corrected the shipping address on the order. It saved me a lot of hassle. I have been a loyal customer of tajonline. Thanks shahid. God bless. | Malu Makhijani - Like last year this year too I ordered diwali gifts to my two sisters in India . I just talked to them and both were very happy with quality and timeliness.I wanted to thank you, Daphne. | POOJA - Order No.: 118840560610
I thanks & appreciate tajonline for the good job.My brother got the cake & gift on time & he was too glad to see the gifts.
Pooja | Ratna Dasgupta - Order No.: 126055730913
Had placed order for yellow roses which is delivered on time and the people who received it were very happy to get those lovely flowers.
Thanks a lot. | Naren - The fresh flower arrangement was very nice and was appreciated by my Uncle. | Suhas - I have to say this. As I have complained, it is fair enough that I point what is right also- The response, follow up and customer service is fantastic. I would say that the quality of service is what one gets in USA. It has been impressive. Even the vendor working with you to sort it out!! That speaks of the high quality of service that you have set. I applaud it and appreciate it.
Suhas | sudarsan maddur - Order No.: 128555351091
Your follow-up to my original complaint was prompt and very professional. You customer service was 110% by sending my parents new sweets box and a **letter** explaining the sweet contents.
i am glad i picked your shop to order regularly.
sudarsan k. maddur
| Teena Nanda - Order No.: 121228813771
I wrote an email earlier regarding order number 121228813771 and support ticket was opened Ticket ID 77668
My dad got his Father's Day gift on the corrected time as i told to one of the reps. I made a mistake in the date and called TOLSHOP customer service.
And they said they will try their best. I was upset when noone answered the calls second time and did not know what's going on with the delivery of the order
But then I got call from my dad and his smiling voice told me the good news.
I really feel proud and excited everytime i place an order with TOLSHOP.... The TEAM takes care of each and everything. And put their best efforts in making my wish come true. IM SPOILED IN THAT WAY.... THANK YOU TOLSHOP YOU DID IT AGAIN!!!!!!! CONGRATS ON THE GOOD JOB DONE.... MAKING MY WISH COME TRUE
KEEP UP THE GOOD WORK...... KEEP ROCKING!!!!!!
BEST WISHES AND BLESSINGS
TEENA NANDA |