Tony - Wanted to let you know that the lily flower bouquet was good. The flowers were fresh and was delivered on time. Thank you. | Kalyani Pardeshi - Gratitude post! Every year I use tajonline - an online portal, to send gifts to family in India. This year, due to a miscommunication, we thought a gift we sent wasn't received.
I followed up with tajonline and specifically with a gentleman by the name of Ravindra. He truly went out of his way to find out what happened and sent me the necessary information to help us establish what went wrong.
Turns out the gift was indeed delivered but due to a misunderstanding, it was assumed otherwise. I have no words to thank the tajonline customer support team and especially Ravindra who went the extra mile for me!
It's a great online portal for anyone looking to send gifts to India or even elsewhere! | Raghunandan - Order No.: 123915757020
Thank you very much for the refund. I appreciate the excellent customer service provided. | Rachna Varmani - Order No.: 126930630052
We do appreciate the effective service and timely delivery of the item as requested by us.
There are couple of concerns / suggestions as listed below:
- If you could also send us an email confirming the delivery. We did get the email for the shipment status but nothing for delivery.
- Also the message that we wanted to appear on the package ( or the card if you attach one) was missing and only one name was visible of the sending party which was kind of confusing for the receiveing party.
Can you kindly make sure that these things are incorporated in future as we look forward to more dealings with you.
| Rini Datta - Order No.: 121303407018
The recipients of the gift were very pleased with the quality. The gifts were delivered early in the morning as was requested. I am very happy with your service and will definitely order from your website in future. Thanks. | Ruchi Sharma - Thanks for sending cute Barbie kid watch for my daaughter... ! I really appreciate ur fast service....Thanks once again! | Burzin - Order No.: 118551964921
I would like to add feedback to an existing Vendor rating that I have posted. Please provide the steps to do so.
Vendor has sent complimentary gift acknowledging & apologizing for error. I would like to post that as a part of the vendor review as it shows vendor responsibility which I feel is something that must be expressed in the review. | Shruti - I have used Taj online for a few years. It's the wide range of products that makes me choose Taj Online over other internet stores. I don't think I like the service at all. Every time I have ordered, the gifts have been delivered in parts, broken or late! | N T GENSAPA - Order No.:
Thanks! the purse was delivered and I was'nt expecting it so soon.Commendable. | Sohil Contractor - Order No.: 129023116820
i have place an order and i forget to put the messege for reciepient's so could You Please add a messege to my Order
"Happy Birthday Nisha"
From,Your Loving Husband