Saura Das - Order No.: 128892514320
Thanks for responding back to update me on the delivery status of the order number 128892514320. I have checked with the recipient. They have indeed received delivery. Thanks to the Customer Service for confirming this to me. I appreciate the follow up done on this regard. However, one of the earthen Diya's was broken among the set. Please let me know if something could be done about.
Saura | Amrita Solanki - Order No.: 138297040456
My Family received the gifts today. They were all nicely packed and safe.. thank you so much
Amrita | Alok - My personalized mug reached the destination on time and the quality of the image was good. | Anu Munagala - Order No.: 119545242013
Thank you for delivering my order on time. Your service is excellent! My family liked the flowers very much. Thank you for connecting me to my family on the special day!
anu | swapna - Order No.: 123448994614
Thank you so much for the delivery!! That was a real service. | Kalyani Pardeshi - Gratitude post! Every year I use tajonline - an online portal, to send gifts to family in India. This year, due to a miscommunication, we thought a gift we sent wasn't received.
I followed up with tajonline and specifically with a gentleman by the name of Ravindra. He truly went out of his way to find out what happened and sent me the necessary information to help us establish what went wrong.
Turns out the gift was indeed delivered but due to a misunderstanding, it was assumed otherwise. I have no words to thank the tajonline customer support team and especially Ravindra who went the extra mile for me!
It's a great online portal for anyone looking to send gifts to India or even elsewhere! | Sgoel - Thanks for delivering flowers on time to my mom!! I really appreciate it. | Vijesh nair - Order No.: 124073146412
Thanks for your service .
Wish to use your good service in the enar future ..
Vijesh Nair | Supriya Tripathi - My nephew loved his birthday present - thanks for delivering on time. | Rachna Varmani - Order No.: 126930630052
We do appreciate the effective service and timely delivery of the item as requested by us.
There are couple of concerns / suggestions as listed below:
- If you could also send us an email confirming the delivery. We did get the email for the shipment status but nothing for delivery.
- Also the message that we wanted to appear on the package ( or the card if you attach one) was missing and only one name was visible of the sending party which was kind of confusing for the receiveing party.
Can you kindly make sure that these things are incorporated in future as we look forward to more dealings with you.