Rahul Mhaske - Order No.: 123904160019
Just wanted to take a moment to acknowledge everybody's help on my order. Though the vendor had messed up the order, the Customer Support team from TajOnline job did a terrific job in keeping me updated, getting my order delivered on time and also helping in giving me the refund back. I would like to specially acknowledge Saurabh, Sheetal, Pragnesh and Alankar and the management. I must say that mistakes happen and this time it was purely a vendor's mistake over which TajOnline had no control. But they handled everything very well. I would like to place future orders with you guys and would also recommend my friends to this site, provided there are no future issues with any order. :-). All the best and keep up the good work. | Needhi Joshi - Order No.:
Good service, but would have been more effective if all gifts had been delivered on the same day...
| Pragathi Sakote - Order No.: 123479560615
My order was shipped today though the estimated date of shipping was Feb 23rd. I appreciate the great customer service and all the prompt communications.
Thanks again | Joel - Order No.: 118066931819
You guys are awesome. You delivered just in 2 days from the date of ordering. Thank you very much. I appreciate it.
- Joel | Pritpal Pabla - That's the best online service ever to send gifts in India... I use this service couple of times... u guys never let me down.... Keep doing the good work... | Harmeet Chawla - Order No.: 130780530116
Order id: 130780530116
Thank you so much for making sure that my gift will deliver exactly on June 19th.
I could not have asked for more. The customer service is great and quick :)
I would continue to buy from this site !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Harmeet | Pooja B Gupta - Delightful service. | Nirmala Iyer - Order No.: 126141199116
Appreciate the promptness on part of Taj online customer representative to call back when the person to whom the product was sent was not available and calling me to tell that they will deliver to another alternate address.
Keep up the good work !! Very good customer service. I have ordered almost 20 times through Taj online in the past 2 years and was dissatisfied just once. Am glad I choose Taj Online to deliver gifts to India regularly.
Good luck !! Keep the good work going ! | Avneet - I am very happy after using ur services... the orders i placed were delivered on time .. thankx a lot | Suhas Narayan - Hi,
My order id is: 397178
I have to say this. As I have complained, it is fair enough that I point what is right also - The response, follow up and customer service is fantastic. I would say that the quality of service is what one gets in USA. It has been impressive. Even the vendor working with you to sort it out!! That speaks of the high quality of service that you have set.
I applaud it and appreciate it.