Nihal Desai - Order No.: 135750125012
Few days back I had a complaint of delievery of the gift at the wrong address. But I am very happy the way you guys followed up and delivered the gift at the right place.
I am very pleased with your customer service.
Thank you so much.
Nihal | INDUMATHY K - Order No.: 118550648516
i just sent 2 gifts to india through your website.
Both of them were timely delivery and i had a query which was answered promtly and the follow-up was also great.good job.keep it going.
Indumathy k | Sunil Hazari - Order No.: 133623964738
Thank you for sending the replacement order to make up for the original order which was incorrect.
My mother received the Mother's Day Mug/Cookies and she is happy with the product.
I appreciate your efforts in making this right and providing good customer service. | amandeep - i am so happy with ur service ..now its so easy 2 send gifts to our family,,,,,,keep it up..thank you 4 ur service.... | Kalpita - Order No.:
Thank you very much for delivering the cake in time on 17th Sept, as mentioned in my email, thought the delivery was scheduled for 18th.
Thanks a ton..
Best Regards | syed - Order No.: 119564195648
HI thank you guys finally gift delivered..thanks once again. | Rachna Varmani - Order No.: 126930630052
We do appreciate the effective service and timely delivery of the item as requested by us.
There are couple of concerns / suggestions as listed below:
- If you could also send us an email confirming the delivery. We did get the email for the shipment status but nothing for delivery.
- Also the message that we wanted to appear on the package ( or the card if you attach one) was missing and only one name was visible of the sending party which was kind of confusing for the receiveing party.
Can you kindly make sure that these things are incorporated in future as we look forward to more dealings with you.
| Lloyd Sequeira - Order No.: 117967151175
TOL Team- Many thanks for your prompt delivery, special thanks to Sandesh from your team he was great help and made sure i was taken care of, A heartfelt Thanks to Sandesh for all his efforts and giving my family a special moment to celebrate and turning the moment into memory for my wife.
Lloyd Sequeira | Pavitra Shetty - Order No.:
Thank you for the response. We hereby confirm the receipt of Global Calling card and PIN.
Pavitra | Sgoel - Thanks for delivering flowers on time to my mom!! I really appreciate it. |