Ratna Dasgupta - Order No.: 125758851267
I was overwhelmed and touched by your gesture of redelivering a bouquet of yellow roses along with the chocolates which I had not ordered.I just can't express my happiness and the faith which I have in you. I was taken aback when the message and the bouquet were different while delivering to Annanya Sengupta. This was the first time and hope it will be the last time of such experience !Though after the phone call I had told not to to redeliver, but again you have done it.
Your service is extremely good, specially this customer friendly gesture has inspired me to continue my shopping with you frequently.
Thanks for touching my heart.
| Supriya Tripathi - My nephew loved his birthday present - thanks for delivering on time. | Poonam - Order No.: 147118969331
Thank you for delivering the Rakhi on time, you guys made my day.
GodBless | Rajni Kane - Dear Daphne
Thanks a lot for a great job 🙏🏾👍🏾✅
Recipient is v v happy to receive a great testing cake and fresh flowers, that too on exact date .
Thanks TOL ! Keep it up !
🌹👍🏾👌🏾😘✨✨ | ladder_admin - I like your logo. Your web site is helpful. Keep up the great work. I will be back! | Partha Mukhopadhyay - Order No.: 117867732514
I live in the U.S.A. I make extensive purchases from various US websites for domestic delivery (within the U.S.A). However, it was my first experience to purchase gifts from an online shop of India. Prior to placing the order, I was a little hesitant if I should take a chance of purchasing from an online shop that I barely know. I would have missed such a pleasant experience if I did not take a chance. The quality of your service certainly deserves a huge pat on the back. You delivered the merchandise on the desirable date, which was well before the standard delivery date you published in your website. The courier service was couteous and excellent. The merchandise was packed extremely well. In the entire purchase process, there was no surprises at all. Thank you very much for a superb service. | Malu Makhijani - Like last year this year too I ordered diwali gifts to my two sisters in India . I just talked to them and both were very happy with quality and timeliness.I wanted to thank you, Daphne. | Seema Kukreja - Really want to thank you and I appreciate your concern. I must tell you you made me happy and it was not just the discount but how you value your customers. I will continue to order from your website and thanks again!!
Seema Kukreja. | Sushma - Order No.: 141780765161
I had gifted a lamp for my mother-in-law's 81st birthday in December and she was given a broken one. Upon my request, your team excellently handled the issue and shipped her a new one within a week. We were all extremely delighted to see that she got a lamp that looks beautiful in her room. I wanted to thank your team and Sapendru Dsouza for the wonderful customer service and the timely response to the matter. Appreciate it. | Rachna Varmani - Order No.: 126930630052
We do appreciate the effective service and timely delivery of the item as requested by us.
There are couple of concerns / suggestions as listed below:
- If you could also send us an email confirming the delivery. We did get the email for the shipment status but nothing for delivery.
- Also the message that we wanted to appear on the package ( or the card if you attach one) was missing and only one name was visible of the sending party which was kind of confusing for the receiveing party.
Can you kindly make sure that these things are incorporated in future as we look forward to more dealings with you.