Kalyani Pardeshi - Gratitude post! Every year I use tajonline - an online portal, to send gifts to family in India. This year, due to a miscommunication, we thought a gift we sent wasn't received.
I followed up with tajonline and specifically with a gentleman by the name of Ravindra. He truly went out of his way to find out what happened and sent me the necessary information to help us establish what went wrong.
Turns out the gift was indeed delivered but due to a misunderstanding, it was assumed otherwise. I have no words to thank the tajonline customer support team and especially Ravindra who went the extra mile for me!
It's a great online portal for anyone looking to send gifts to India or even elsewhere! | Sushma - Order No.: 141780765161
I had gifted a lamp for my mother-in-law's 81st birthday in December and she was given a broken one. Upon my request, your team excellently handled the issue and shipped her a new one within a week. We were all extremely delighted to see that she got a lamp that looks beautiful in her room. I wanted to thank your team and Sapendru Dsouza for the wonderful customer service and the timely response to the matter. Appreciate it. | Nishu Silva - Hi my experience with Tajonline shopping company was great and I was very impressed with the quality and quick service provided by you guys, you guys are mind blowing, Brilliant job done by Sachin and specially Jaya,purnima,lata, they were really helpful in suggesting a gift . I breezed through your website without any difficulty. Actually, I was amazed at the speed with which you shipped the order within the time frame promised. The product was exactly what I had imagined after viewing it in your website. Often an image and the actual item differ, but this was a perfect match.
Thanks for the excellent service...............!!!!!!!!!!!!! Cheers!! Nishu silva | Nishi - I had Ordered fruit basket for mothers day. I just want to let you know that the basket that was delivered was not upto standard. It only had banana's and papaya. Please make sure you deliver what is mentioned on the website. I won't use the service again. I have had similar experience earlier also | lovejot kaur - Order No.: 124160966610
Thanks soo much for sending the gift and ur prompt response to my complaint. | prita - Order No.: 128857450810
Just wanted to thank tajonline. Very impressed with the service.Prompt delivery within 12 hours! my sister loved the gifts..Will definitely use tajonline in the future! For all of us away from home, this is a huge help in sending our wishes to our loved ones.. | uffaq - i have ordered for a ferroro rocher choc. box and a flower and fresh fruit basket..i wanted the order to be delivered today before 6 p.m. IST..u contacted me and said that the choclate delivery will not be possible today and will take some time..but u said that the flowers and fruit basket along with the message will be delivered today defenitely before 6 p.m IST...it still hasn't and am worried..plz. look into it immediately | Amit - Order No.: 137520571512
I am a happy customer. I appreciate your team's prompt response on the status of delivery. Everything as shown on images is exactly what was delivered. Thank you for making this rakhi festival special. Only improvement if any is that the personal message didn't go completely. Only the first line was listed. I would have loved to see the complete message. Or if there's a limit of words, and we know upfront.
Thanks | Aditya Mendiratta - The cake & flowers were delievered right at 12. Great service and would continue to shop from here.
Keep on the good work
Aditya Mendiratta | himanshu - Thank you your great service. |