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| Careers At TajOnline >> Operations |
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Manager - Operations
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3 years plus specialised experience
Experience of working in similar position in e commerce, retail business will be preferred.
Post graduation in business management with excellent academic credentials |
Job Description : |
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Operations:
ˇ Lead the development and implementation of standardized programs (SOPs), policies and procedures.
ˇ Ensuring all consumer and corporate websites managed out of TOL platform is up and running
ˇ Ensure efficient order management.
Logistics:
ˇ Tying up with the best in the business nsuring:
National players of repute who provide optimum delivery efficiency
And have maximum delivery reach.
Accountable for competitive prices and making it a profit centre
Team Performance:
ˇ Define team targets to improve performance of operational functions.
ˇ Responsible for career management of team members including objective setting, training, fostering development, coaching and counseling, and performance management.
ˇ Identify ways and means to attract, develop and retain talent.
ˇ Ensure optimum output from team.
Projects:
ˇ Ensure new project/initiative originating from the Business Head is clearly understood and implemented on time
ˇ Ensuring prompt implementation of new initiatives & changes on Website, and perform UAT for the same.
Marketing & Promotions:
ˇ Understand requirements for any promotional activity undertaken for consumer or corporate clients.
ˇ Design and deploy operational processes with process team to manage these promotions
Dispatch Management:
ˇ Ensure timely dispatches of orders from vendors
ˇ Work with category team to improve performance of vendor with respect to services rendered.
ˇ Help in conformity from vendors and team to processes related to order management module.
MIS & Reporting:
ˇ Facilitate MIS requirements and consistent reporting of all operational activity to management |
Experience : 3 + years
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Location : Mumbai
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Apply Online (Back) |
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