India: (91 22) 4030 1121
|1. What information does TajOnline.com™ collect about me?|
|TajOnline.com™ is an online e-commerce designed to provide an easy way for our members to shop online. TajOnline members create their own unique profile using our predetermined form. Name, address and email id is required information to become a member. We also collect credit card information and IP address once the member transacts on TajOnline. None of the information we gather can be used by the public (visitors, other members, and anyone not employed by TajOnline.com™, its corporate affiliates, or the financial institutions we use to process membership charges) to identify a specific individual.|
|2. What does TajOnline.com™ do with the information it collects?|
|TajOnline.com™ uses the information it collects in the following ways.
E-mail addresses submitted by members are used by us when sending newsletters. E-mail addresses may also be used in private correspondence with the user for customer service issues. Financial information that is collected is used to bill the user for services. All other private information submitted by the user is confidential and will not be disclosed except as required by law or to protect members of TajOnline.com™. All private information can be updated or deleted by the user at any time.
Information that users do not submit to TajOnline.com™ GENERAL: We use your server, IP address, and browser-type related information in the general management of TajOnline.com™ and fraud protection.
We use other third parties to provide logistics and payment processing on our site. When you transact or place an order on our site, we will share shipping address with the logistics provider and credit card number with the payment gateway provider as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
|3. With whom does TajOnline.com™ share the information it collects?|
|We do not sell, rent, share, trade or give away any of your private information without your permission except to the financial institution that processes your credit card transactions.We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.|
|4. Tell me about links with other sites.|
|5. How can I change or update my Personal Information.|
|If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page under my account or by writing to our Customer Support or by contacting us by telephone or postal mail at the contact information listed below.
Telephone Contact Number :
India: (91 22) 4030 1130
Fax Number :
USA: (866) 317-9308
India: (91 22) 4030 1152
TajOnline India Pvt Ltd
Mafatlal Chambers, 3rd Floor, B-Building, A-Wing,
N M Joshi Marg, Lower Parel(E).
Mumbai : 400 013
Maharashtra - India
|We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.|
|6. Tell me about Cookies.|
|As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to track visitor usage of Tajonline.com|
|7. Customer Reviews.|
|TajOnline allows customer to review its product listing. This service is not compulsory and its user’s option to submit a review. In case a user wants their review /testimonial to be removed, he / She can write to Customer Support for removal of his / her review.|
|Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact our Customer Support. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.|
|If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. TajOnline.com stores this information for the sole purpose of sending this one-time email [and tracking the success of our referral program].
Your friend may contact us at Customer Support to request that we remove this information from our database.
|9. Social Media Widgets|
|10. Changes in the privacy statement.|
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.
|The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).[To learn more about SSL, follow this link http://www.verisign.com/ssl/ssl-information-center/how-ssl-security-works/index.html. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can write us at Customer Support.|
|1. Email Security|
|TajOnline.com™ is working hard to help keep your account safe from hacking and unauthorized intrusions. Some members have reported receiving deceptive emails claiming to come from TajOnline.com™. These emails are also known as "spoof" or "phishing" emails. The people who send these emails hope that unsuspecting recipients will reply or click on a link contained in the email and then provide sensitive personal information (for example, credit card information, social security numbers).
We strongly encourage you to be cautious when responding to any email request for sensitive personal information.
Remember, just because an email looks like it's from TajOnline.com™, doesn't mean it really is. An TajOnline.com™ address in the "From" line of an email (for example, "From: email@example.com", "From: firstname.lastname@example.org", "From: TajOnline.com Account Maintenance") does not guarantee that the email is from TajOnline.com™.
|2. Check authencity of the submission URL|
|Before signing in, or submitting any information please check that the url requesting the information is authentic TajOnline.com™ URL's will always show TajOnline.com™ as domain of the information gathering URL.|
|3. Precaution before submitting credit card detail.|
|Before submitting credit card numbers over the Internet, ensure that you are using a secure server. The beginning of the web address in your browser window should be "https://" and not "http://". For secure server pages, you should also see a "lock" icon at the bottom of the browser. TajOnline.com™collects information on Secure Server verified by Verisign.|
|4. Do not send sensitive information ( credit card ) through Email.|
|TajOnline.com™ will never ask you to send your account password or other sensitive personal information such as credit card numbers in an email. Some deceptive emails will ask you to enter your password or sensitive personal information directly into a form within the email in an attempt to defraud you - don't do it.|
|5. Report Spoof / Spurious Email.|
|Help us keep our customers safe. If you have any doubt whether an email is from TajOnline.com™, forward the message to our Customer Support immediately. Don't alter the subject line or forward the message as an attachment - doing so makes it more difficult for us to react quickly.|
|1. Who does Tajonline.com™ send email offers to?|
|Tajonline.com™ sends email offers to individuals who would require their services for calling cards and sending gifts to India.|
|2. How does Tajonline.com™ get email addresses for it's email offers?|
|Tajonline.com™, as a web marketer, procures opt-in email lists from partner sites. Users have an option to opt for receiving newsletter and offer mail while registering on TajOnline.com|
|3. How often does Tajonline.com™ send emails to people on the email lists?|
|Tajonline generally sends emails announcing special gifts for festive seasons, promotional discounts and new arrivals once a month. However, the recipient always has the option of removing their email address from our list. Information on how to do this is always contained at the bottom of every email offer. If the recipient chooses this option, they will not get further email offers from Tajonline.com™.|
|4. Can Tajonline.com™ affiliates send email offers on behalf of Tajonline.com?|
|Tajonline.com™ affiliates can send emails on behalf of Tajonline.com™ only to people who have opted-in to receive such email offers. If an affiliate is found to be sending unsolicited email, their affiliation is revoked immediately.|
|5. How do I Opt out from receiving promotional communication.|
|If you want Opt out from TajOnline's newsletter list, you can simply click on the unsubscribe link present on TajOnline newsletter, alternatively you can log in to your account and click on change profile. You will get option to opt out from newsletter, postal and telemarketing.|
|6. What can I do if I find unsolicited mail from a Tajonline.com™ affiliate?|
|We encourage you to contact immediately to our Customer Support. Please give us as much details as you can.|